Opening – Digital Support Director

About GoJack (gojack.co.uk)

Gojack is transforming the home digital support market from the inside out.

Born in 2019, GoJack provides in home digital services and support to a growing audience of users. With a blend of customer support specialists and technology champions GoJack foscuses on affordable digital products and services including Wifi consulting, device repairs, home automation and TV solutions all direct-to-consumer.

GoJack is an exciting, fast-paced place to work, with the culture of an entrepreneurial small business, yet delivering high-quality support services to the domestic and commercial market.

We’re looking for an experienced Digital Support Director to part own and run the West Essex and East Herts Division.

About the role:

Joining a growing business you’ll be responsible for providing in home support to a miryad of requests for help with all forms of digital technology including device repairs, Wifi consulting, TV installation and configuration, home automation etc, often designing and insalling these services on the companie behalf.

What you’ll bring:

  • A strong passion for and experience with domestic technology such as mobile devices, home automation, Wifi, Digital Asistants etc.
  • Expereicne in a technology customer support role
  • Your own transformatiaion. 
  • Communication and soft people skills to build trust with customers 
  • A thirst for knowledge, in particular the desire to learn from a others to grow. 

Desirable extra skills and experience:

  • A minimum of 2 years experience in a technology support or retail sales role.
  • An understanding of Wifi, device repair, home automation and digital assistants.

What we offer:

  • Competitive salary 
  • Part ownership in a growing buisness
  • A flexible working environment

Interested in learning more? Contact us at info@gojack.co.uk…..

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